Detailed Answer
If you’ve suffered a workplace injury in Oregon, your employer must file a workers’ compensation claim with its insurer and the Oregon Workers’ Compensation Division. You can verify whether a claim has been filed by following these steps:
1. Ask Your Employer or HR Department
Oregon law requires employers to file a First Report of Occupational Injury or Disease within one working day after learning of the injury (see ORS 656.248). Contact your supervisor, safety officer, or human resources team and request confirmation that the report has been submitted. Ask for a copy of the submitted form (commonly called “Form 801”).
2. Contact the Insurance Carrier
Once your employer files the report, the insurance carrier must acknowledge, accept, or deny the claim within 60 days of receipt (see ORS 656.726). Obtain the name and contact information of the insurer from your employer or your insurance card at the workplace clinic. Call or email the insurer’s claims department, provide your name and injury date, and ask whether they have a claim file under your name.
3. Request a Copy of Your Claim File
Under Oregon law, you have the right to access records in your workers’ compensation claim. Send a written request to the insurer or to the Oregon Workers’ Compensation Division’s Records Unit. Include your full name, date of injury, employer name, and claim number if known.
4. Check with the Oregon Workers’ Compensation Division
The Oregon Workers’ Compensation Division (WCD) maintains a database of reported claims. You can call WCD customer service at 503-947-7980 or submit an online inquiry. Provide your name, date of injury, and employer. WCD will confirm whether they received a First Report and which insurer is handling your claim.
5. Review Your Medical Provider Records
Medical offices often copy the insurer on bills they submit after treating a work-related injury. Ask your provider’s billing department for a statement showing where they sent your treatment invoices. This can help you confirm which insurer is involved and whether they’re processing your claim.
Disclaimer: This article is for informational purposes only and does not constitute legal advice. Always consult a qualified attorney for advice on your specific situation.
Helpful Hints
- Document all communications in writing—save emails, letters, and call logs.
- Note key dates: injury date, notice to employer, submission date of First Report, insurer response date.
- If you don’t receive insurer correspondence in 60 days, follow up immediately.
- Keep copies of medical records and billing statements related to your injury.
- Consider hiring a workers’ compensation attorney if you hit a reporting snag or face a denial.