How do I submit a diminished value claim to an insurance company in Nevada?

The information on this site is for general informational purposes only, may be outdated, and is not legal advice; do not rely on it without consulting your own attorney. See full disclaimer.

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Consult a licensed attorney for advice specific to your situation.

Detailed Answer

Diminished value refers to the difference between your vehicle’s market value immediately before a collision and its market value after repairs. In Nevada, you can file a diminished value claim against the at-fault driver’s insurer (third-party claim) or, in certain cases, under your own policy (first-party claim).

1. Understand Nevada’s Insurance Laws

  • NRS 686A.310 prohibits unfair claim settlement practices, including unreasonable delays or denials. NRS 686A.310
  • NRS 687B.145 covers loss determination and may affect repair valuations. NRS 687B.145

2. Gather Evidence of Pre- and Post-Accident Value

  • Obtain a professional appraisal of your vehicle’s market value before the accident (Blue Book, dealer quotes).
  • Get a second appraisal after repairs by a certified auto appraiser.

3. File Your Diminished Value Claim

  1. Contact the at-fault insurer: Locate the other driver’s insurance information and call the claims department.
  2. Submit a written demand: Include your appraisals, repair invoices, photographs of damage, and a cover letter requesting payment for diminished value.
  3. Follow insurer submission guidelines: Many insurers accept claims via email, online portal, or mail. Keep proof of delivery.

4. Insurer’s Response and Next Steps

  • Response time: Under NRS 686A.310, insurers must acknowledge and respond within a reasonable timeframe (often 15–30 days).
  • Negotiation: Be prepared to negotiate. The insurer may request additional documentation or a new appraisal.
  • Appraisal appraisal clause: If your policy or theirs includes an appraisal clause, you can invoke it to have two appraisers and an umpire determine value.
  • Escalation: If negotiations stall or you receive an unreasonable denial, file a complaint with the Nevada Division of Insurance via their website: https://doi.nv.gov.

Helpful Hints

  • Act quickly: Document your vehicle’s condition before and immediately after repairs.
  • Use certified appraisers: Credentials matter when insurers review diminished value reports.
  • Maintain detailed records: Keep emails, letters, invoices, and photos organized by date.
  • Know deadlines: Nevada’s statute of limitations for property damage claims is 2 years (NRS 11.190(4)).
  • Consider legal counsel: For large losses or complex disputes, a lawyer can guide you through negotiations or litigation.

The information on this site is for general informational purposes only, may be outdated, and is not legal advice; do not rely on it without consulting your own attorney. See full disclaimer.