What is the process for contacting the responding law enforcement officer or agency to correct a report in Massachusetts?

The information on this site is for general informational purposes only, may be outdated, and is not legal advice; do not rely on it without consulting your own attorney. See full disclaimer.

Disclaimer: This article is for informational purposes only and does not constitute legal advice.

Detailed Answer

Overview

If you discover an error in a police report in Massachusetts, you can request a correction or a supplemental notation. While state law does not guarantee a right to amend a report, following a clear process increases your chance of success.

Step 1: Identify the Report and Agency

Locate the incident number, date, location and officer name. Confirm which agency holds the report—municipal police departments, the Massachusetts State Police or another law enforcement body.

Step 2: Contact the Records Division or Records Access Officer

Visit the agency’s official website and find the Records Division or Records Access Officer contact information. Many departments publish an email address or mailing address for records requests.

Step 3: Submit a Written Request for Correction

Send a formal letter or email that includes:

  • Your full name and contact details
  • Incident number, report date and location
  • Clear description of the errors you want corrected
  • Any supporting documentation (photos, witness statements, receipts)

Ask the agency to amend the report or attach a supplemental statement clarifying the facts.

Step 4: Follow Up with the Agency

Allow the agency a reasonable review period (often 10–30 business days). If you have not received a response, send a polite follow‐up email or call the Records Division.

Step 5: Appeal a Denial under the Massachusetts Public Records Law

If the agency refuses your request, you can appeal under the Massachusetts Public Records Law (M.G.L. c. 66, § 10). This process challenges denials of public records requests, which may include requests to correct or supplement reports: M.G.L. c. 66, § 10.

  • Submit your appeal in writing to the Supervisor of Records within 90 days of the denial.
  • The Supervisor must issue a decision within 10 business days of your appeal.
  • If unsatisfied, you may seek judicial review in Massachusetts Superior Court.

Step 6: Explore Additional Remedies

Some cities maintain civilian oversight boards or internal affairs units. For example, Boston’s Police Department has a Community Advisory Board. Check your municipality’s procedures if you need another avenue for review.

Helpful Hints

  • Check the agency’s website for the exact Records Access Officer contact.
  • Keep copies of all letters, emails and delivery receipts.
  • Be precise about which facts are incorrect and why.
  • Be patient—agencies often handle many requests.
  • If the record is essential to a court case or legal claim, consider consulting a qualified attorney.

The information on this site is for general informational purposes only, may be outdated, and is not legal advice; do not rely on it without consulting your own attorney. See full disclaimer.