What to Do if the Insurance Adjuster Doesn’t Believe Your Medical Treatment Is Related to Your Car Accident in South Dakota

The information on this site is for general informational purposes only, may be outdated, and is not legal advice; do not rely on it without consulting your own attorney. See full disclaimer.

Disclaimer: This content is for informational purposes only and does not constitute legal advice.

Detailed Answer

After a car accident in South Dakota, your auto insurer must evaluate your medical claims fairly. If the insurance adjuster disputes that your treatment is related to the crash, take these steps:

  1. Gather Comprehensive Medical Records and Opinions. Obtain all records from emergency care, doctors, therapists, imaging studies and test results. Ask your treating physician to provide a written opinion linking your diagnoses and treatment directly to the crash. Clear medical causation letters strengthen your claim.
  2. Review Your Policy and Statutory Requirements. Check your policy’s definition of “accidental injury.” Under South Dakota law, insurers must not engage in unfair claim settlement practices (SDCL 58-33-1).
  3. Send a Detailed Demand Letter. Draft a letter outlining your collision history, your injuries, itemized medical bills and a medical causation statement. Request prompt payment or a specific explanation for denial. Keep delivery records.
  4. Engage a Third-Party Review. Ask your insurer for an independent medical examination (IME) or peer review. If they deny this, document your request in writing.
  5. File a Complaint with the South Dakota Division of Insurance. If you believe the insurer acted in bad faith, submit a complaint at the Division of Insurance consumer services portal: dlr.sd.gov/insurance. The DOI can investigate unfair practices.
  6. Consider Legal Action Before the Statute of Limitations Expires. Under SDCL 15-2-14, you have three years from the accident date to file a personal injury lawsuit. If negotiations fail, a lawsuit in circuit court can compel payment and potentially recover attorney fees and court costs.

Helpful Hints

  • Keep a treatment log noting dates, symptoms, and pain levels.
  • Preserve all billing statements and insurance correspondence.
  • Use certified mail or other trackable methods for important documents.
  • Get written confirmation from providers linking care to the accident.
  • Seek a second medical opinion if the initial link is unclear.
  • Track deadlines: insurance response times and the three-year statute of limitations.
  • Consult an attorney early if the insurer questions your causation.

The information on this site is for general informational purposes only, may be outdated, and is not legal advice; do not rely on it without consulting your own attorney. See full disclaimer.