Disclaimer: This article is educational and does not constitute legal advice. Always consult an attorney for guidance on your specific situation.
Detailed Answer
When you pursue an injury claim in New Mexico, well-organized medical records and bills serve as proof of your damages. Follow these steps to gather and submit complete documentation:
1. Identify All Treatment Providers
List every facility and professional involved in your care—hospitals, urgent care centers, specialists, therapists and diagnostic labs. Accurate provider names and contact details will streamline record requests.
2. Request Your Medical Records
Under the New Mexico Health Care Information Act (N.M. Stat. § 24-23-3), you have a right to access your files. Federal HIPAA rules (45 C.F.R. § 164.524) also apply.
- Complete the provider’s authorization form. Specify dates and record types (e.g., notes, imaging studies, lab results).
- Submit your request in writing or via the provider’s secure patient portal.
- Pay any reasonable copying or mailing fees. By law, providers must respond within 30 days.
- Follow up in writing if you do not receive records on time.
3. Obtain Itemized Medical Bills
Contact each provider’s billing department and request an itemized statement. A detailed statement breaks down services, dates and costs, preventing confusion over aggregated charges.
4. Review and Summarize Your Records
Carefully review each page. Highlight injury-related entries. Create a concise timeline outlining dates, diagnoses, treatments and costs. This summary helps insurers and attorneys quickly understand your injuries and expenses.
5. Submit Records and Bills with Your Claim
When you file your demand letter or formal claim:
- Attach your summary timeline as the cover exhibit.
- Include complete medical records and itemized bills as labeled exhibits (e.g., “Exhibit A: Hospital Records,” “Exhibit B: Billing Statements”).
- Send documents via certified mail or a tracked courier service. Retain proof of delivery.
- Keep a digital backup of all submissions for your records.
Helpful Hints
- Use encrypted email or sealed envelopes to protect your private health information.
- Maintain a log of all requests, calls and emails with providers.
- Address any outstanding medical bills quickly to prevent record holds.
- If a provider delays records, an attorney can issue a subpoena to compel production.
- Consider requesting records in both electronic and paper formats for reliability.