No Doctor’s Note After an ER Visit? Steps to Take in New York

The information on this site is for general informational purposes only, may be outdated, and is not legal advice; do not rely on it without consulting your own attorney. See full disclaimer.

Disclaimer: This is general information and not legal advice. If you need legal guidance for your specific situation, consult a licensed attorney.

Detailed Answer

If you missed work because you went to a New York emergency department (ED) but you don’t have a traditional “doctor’s note” for those missed days, you have several practical and legal options to support your absence. Employers often want documentation, but the kinds of acceptable documentation and what an employer may require depend on employer policy, any applicable local/state laws, and federal laws such as the Family and Medical Leave Act (FMLA) or the Americans with Disabilities Act (ADA).

1. Understand what employers can reasonably request

Most employers may ask for documentation to justify time off. They often accept a hospital “after-visit summary,” discharge paperwork, or records showing a visit to the ED. If your absence may qualify as a serious health condition under the FMLA, employers can require medical certification. For information on FMLA eligibility and employer/employee responsibilities, see the U.S. Department of Labor: https://www.dol.gov/agencies/whd/fmla

2. Ask the hospital or ER for visit documentation

Hospitals routinely give an after-visit summary, discharge instructions, and a billing record that lists the dates and times of care. Those documents commonly satisfy employer requests. If you left before receiving a summary, you can request copies of your medical record. Under federal HIPAA rules you have a right to your records; HHS explains how to request medical records: https://www.hhs.gov/hipaa/for-individuals/medical-records/index.html

3. Get a retrospective note or a follow-up provider note

If the ER clinician is willing, the treating physician or clinician can often provide a retrospective note or “work excuse” after the fact. If that’s not possible, a follow-up visit with your primary care clinician or urgent care provider who reviews the ER records may produce a contemporaneous note that documents the need for time off.

4. Use electronic patient portals or medical records release

Many hospitals post an after-visit summary or record to a patient portal within days. You can download these and provide them to your employer. If not, sign a medical records release form and request the records formally from the hospital records department. Keep copies of your request in case you later need to document your attempts to obtain records.

5. Communicate proactively with your employer

Tell your supervisor or HR as soon as possible what happened, explain you sought emergency care, and describe what documentation you can provide and when. Many employers will accept a short written explanation plus proof that you sought medical care while you arrange full records. If you are concerned about privacy, you can provide a limited note that confirms dates of treatment without detailed medical information.

6. If your absence involves disability or longer leave, consider legal protections

If your condition meets the FMLA’s definition of a serious health condition and your employer is covered (generally 50+ employees), you may be entitled to protected leave; employers may request certification. See federal FMLA guidance: https://www.dol.gov/agencies/whd/fmla. If your condition is a disability, the ADA and New York’s Human Rights Law may limit the types of documentation an employer can require and may require reasonable accommodation. See New York Executive Law § 296 (prohibiting disability-based discrimination): https://www.nysenate.gov/legislation/laws/EXC/296 and EEOC ADA information: https://www.eeoc.gov/statutes/americans-disabilities-act-1990-ada

7. If your employer refuses reasonable alternatives or disciplines you unfairly

Document all communications and your attempts to obtain records. If you believe your employer’s actions violate state or federal law (for example, discrimination or retaliation), you may contact the New York State Department of Labor for wage and hour or leave-related questions (https://dol.ny.gov) or the U.S. Equal Employment Opportunity Commission for disability/discrimination concerns (https://www.eeoc.gov). For broader guidance on paid sick leave rules in New York, see the New York State Department of Labor’s paid sick leave information: https://dol.ny.gov/paid-sick-leave

Practical steps you can take right now

  1. Request an after-visit summary or medical records from the hospital records department immediately. Use the hospital website or patient portal for a fast download.
  2. If the ER clinician can’t provide a note, call your primary care doctor or an urgent care and ask for a follow-up visit; bring any ER paperwork to be added to their note.
  3. Send a concise, professional message to HR/supervisor explaining you sought emergency care, giving dates absent, and offering available documentation and a timeline for providing full records.
  4. Keep copies of all paperwork, emails, and records requests to show you attempted to comply with documentation requirements.
  5. If your employer requires detailed medical information you don’t want to share, offer a limited certification that confirms dates and need for leave without clinical details; employers usually accept this for routine absences.

Helpful Hints

  • After-visit summaries and discharge instructions usually work as proof of a visit—ask for them before you leave the ER.
  • If you have a patient portal account, check it first; many facilities upload visit summaries within 24–72 hours.
  • Be proactive: telling your employer you sought emergency care before they ask reduces conflict and suspicion.
  • Preserve timestamps (emails, portal downloads, records requests) showing when you sought and requested documentation.
  • If you face discipline for missing work and you believe it’s for a protected condition, talk to an employment attorney or contact the EEOC or NYS agencies for guidance.
  • For urgent help getting copies of records, hospitals often have a privacy or medical records office—call them directly and ask for the procedure to obtain records quickly.
  • Remember HIPAA gives you a right to access your medical records; hospitals may charge a reasonable copying fee but cannot unreasonably withhold records. See HHS on medical records: https://www.hhs.gov/hipaa/for-individuals/medical-records/index.html

If you’d like, I can help draft a short message to HR or a template records request you can send to the hospital.

The information on this site is for general informational purposes only, may be outdated, and is not legal advice; do not rely on it without consulting your own attorney. See full disclaimer.