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Disclaimer: This article is for educational purposes only and does not constitute legal advice.

Detailed Answer

If you’ve suffered a workplace injury in Missouri, you have the right to know whether your employer filed a workers’ compensation claim. Follow these steps to verify a claim under Missouri law.

1. Ask Your Employer or Insurer

Missouri employers must report work injuries to their insurance carrier and the Missouri Division of Workers’ Compensation. Contact your human resources department or safety officer. Request the claim number, filing date, and insurer contact information. If your employer uses a third-party administrator (TPA), ask for the TPA’s name and phone number.

2. Call the Division of Workers’ Compensation

The Division handles inquiries about claim status, medical providers, and benefit payments. Call the Claims Center at 573-751-4282 between 8:00 a.m. and 5:00 p.m. Central Time. Provide your name, date of injury, employer name, and Social Security number to verify claim details.

3. Use the Online DWC Portal

Missouri’s Division offers a secure online system. To register, visit labor.mo.gov/dwc and click “DWC Portal.” After logging in, select “Claim Detail.” You can view filing dates, status updates, medical reports, and benefit payments.

4. Review Your Claim Notice

Under Mo. Rev. Stat. § 287.420(1) (RSMo 287.420), once your employer receives notice of your injury, they must accept or deny the claim in writing within 21 days. The Division then sends you a Notice of Award or Notice of Denial. Check your mail or email for these documents.

5. File Your Own Notice of Claim (Form C-9)

If your employer fails to file, or you haven’t received confirmation, you can submit a Notice of Claim form (Form C-9) directly to the Division. Download the form from labor.mo.gov. Mail the completed form to:

Filing Form C-9 triggers an official review of your claim status.

Helpful Hints

• Keep Copies: Preserve all correspondence, medical records, forms, and notices related to your injury.
• Track Deadlines: You must report your injury within 30 days under RSMo 287.420(1).
• Get Written Confirmation: Always request a claim number or confirmation email when someone files on your behalf.
• Record Conversations: Note dates, names, and summaries of calls or meetings with employers, insurers, or the Division.
• Consider Legal Advice: If you face challenges or denials, consult a Missouri-licensed attorney for personalized guidance.

Not legal advice. Consult a qualified attorney for your specific situation.